mmr11 Privacy Policy
Protecting your personal data is a core responsibility of mmr11. This policy explains how your information is handled.
Policy Introduction
mmr11 is an online betting platform operating in Myanmar, and we take the protection of players' personal data very seriously. This Privacy Policy ("Policy") applies to all users of the mmr11.mom website and its related services ("Services").
We hope you take the time to read this Policy. By continuing to use our Services, you are considered to have agreed to the terms set out in this Policy. If you have any questions about the Policy, please contact [email protected].
Section 1 — Types of Data We Collect
mmr11 may collect the following types of data in order to provide quality services.
1.1 Data You Provide Voluntarily
- Name, date of birth, contact number, and email address provided when registering an account
- A copy of your national ID card or passport provided for KYC (Know Your Customer) verification
- Financial details related to deposits and withdrawals (KBZPay phone number, Wave Money phone number, AYA Pay phone number)
- Messages and content provided when contacting customer support
1.2 Data Collected Automatically
- IP address, browser type, and device information
- Time and duration of visits to the website, and pages viewed
- Data collected through cookies and similar tracking technologies
- Game history and financial transaction records
- Access logs recorded in Myanmar Standard Time (MMT)
Section 2 — How We Use Your Data
mmr11 uses the personal data collected only for the following purposes—
- Account registration, identity verification, and security
- Managing deposit and withdrawal transactions
- Delivering smooth and relevant services to players
- Providing 24/7 customer support
- Preventing fraudulent activities and money laundering
- Fulfilling legal obligations
- Service improvement surveys and data analysis
- Sending you relevant information and promotions (with your consent only)
| Purpose | Legal basis |
|---|---|
| Account management | Requirements for processing transactions |
| Financial verification (KYC) | Legal obligations |
| Security checks | Protecting legitimate interests |
| Promotional communications | User consent |
| Gaming monitoring | Legitimate interests and legal obligations |
Section 3 — How We Share Your Information
mmr11 does not sell your personal data to third parties. However, it may be shared in the following circumstances—
Service providers
Shared only as needed with payment services such as KBZPay, Wave Money, and AYA Pay, IT infrastructure providers, and customer service companies.
Legal requests
May be disclosed as required by law, by court order, or to regulatory authorities for the prevention of cybercrime.
Business merger / acquisition
If the mmr11 business undergoes a merger or acquisition, personal data may be transferred to the successor business in accordance with this policy.
With your consent
For any sharing with third parties beyond the cases listed above, your explicit consent will be obtained.
Section 4 — Cookies and Tracking Technologies
The mmr11 website uses cookies and similar technologies (web beacons, pixels) for the following purposes—
- Essential Cookies — Used to keep the website running correctly and to maintain your logged-in session
- Functional Cookies — Used to remember your language preference and display settings
- Analytics Cookies — Used to understand how the website is used and to improve our services
You can block cookies through your browser settings. Please note that blocking cookies may mean some parts of the service no longer work fully.
Section 5 — Data Security Measures
mmr11 applies reasonable technical and organisational security measures to protect your personal data—
- SSL (Secure Socket Layer) encryption is used when data is in transit
- Data-at-rest encryption is applied when storing sensitive data
- Access to data is restricted to only the staff and services that require it
- Staff receive regular training on personal data protection
- Firewall and intrusion detection systems are in place
- Regular security audits are carried out to check for vulnerabilities
No security technology can guarantee 100% protection at all times, and mmr11 has a plan in place to respond quickly to any data breach that may occur.
Section 6 — Data Retention Period
mmr11 deletes or anonymises personal data once the purpose has been fulfilled or the applicable legal retention period has expired—
- Account registration records and KYC documents are retained for a legally compliant period after account closure
- Financial transaction records are retained in accordance with financial and legal requirements
- Gaming records are retained for as long as needed for dispute resolution and regulatory oversight
- Promotional consent and marketing data are deleted once consent is withdrawn and any applicable retention period has ended
Section 7 — Your Rights
Every player with an mmr11 account has the following rights regarding their personal data—
Right to access
You may ask what personal data mmr11 holds about you
Right to rectification
You may request that inaccurate or incomplete personal data be corrected
Right to request deletion
You may request deletion of your personal data where no legal restrictions apply
Right to restriction
In certain circumstances you may request that data processing be temporarily suspended
Right to object
You have the right to object to data processing carried out for advertising or legitimate interest purposes
Right to withdraw consent
Where data is processed based on your consent, you may withdraw that consent at any time
To exercise any of these rights, contact us at [email protected]. mmr11 will respond to your requests promptly.
Section 8 — Under 21 Restrictions
mmr11 services are intended for users aged 21 and above only. mmr11 does not knowingly collect personal data from children or anyone under the age of 21.
If a parent or guardian becomes aware that a minor's personal data has been submitted to mmr11, please notify us immediately at [email protected]. We will delete it as soon as we are informed.
Section 9 — Policy Updates
mmr11 may update this Privacy Policy from time to time. When changes are made—
- The updated policy will be published at this URL and the "Last Updated" date will be revised
- For significant changes, advance notice will be posted on the website
- Continuing to use the services after any changes means you accept the updated policy
We recommend checking this policy regularly. If you have any questions, contact us at [email protected].
Section 10 — Contact Us
Data Protection Department
- [email protected]
- 24/7 Live Chat (directly on the website)
- Response times follow Myanmar Standard Time (MMT)
Log In and Play
Once you have read and understood this policy, log in to your account and play safely at mmr11.
Log in to mmr11